Download
Click the button below to download the Prism Support Client for your system. This software is a one-time run and you will need to do this again for future sessions.
Click the button below to download the Prism Support Client for your system. This software is a one-time run and you will need to do this again for future sessions.
Locate the file you downloaded in Step 1 and run the application. It will take a few minutes, so please be patient.
Read and agree to our Remote Support Terms and fill out a Service Request form. You will be placed in a queue and your agent will connect with you at the scheduled time.
This link will take you to our Remote Support Center download page.